I am expecting a refund. How long does this take?

Read More

We use all major carriers, and local course partners. You’ll be asked to select a delivery method during checkout.

Read More

What shipping providers do you use?

Read More

Eff! My package was lost, stolen, or damaged!

Read More

What if I want to speak to someone?

Read More

Can I cancel my order?

The platform will process according to the actual order situation.

Read More

How do I enroll in EV iConnector?

To learn more about enrolling in Home EV Connect APP or Commercial EV Connect APP, visit our related documents and pages Home EV Connect APP/Commercial EV Connect APP.

Read More

What are some of our best tips for charging?

If you cannot activate a charge with your card or the app, try disconnecting and reconnecting the connector. Stop your charge when your battery is 80% full. Try to avoid letting your battery get too close to empty. Preserve range by using your EV’s regenerative braking.

Read More